Research

We invest aggressively in research to understand the perspectives of others and their lessons learned. We carefully consider this ongoing research in every client engagement.

The following outlines the areas in which we have developed a knowledge baseline over the course of four decades of consulting focused on strategy development and implementation. We continue to research these areas to keep our clients and members of our management consulting teams abreast of best practices and lessons learned as well as successes and disappointments experienced across superior companies and government agencies around the world.

Leader Issues and Challenges

Business Performance

  • Accident Theory
  • aging demographics
  • artificial intelligence
  • best practices and benchmarking
  • Breakthrough Development
  • business and mission continuity
  • business intelligence and assessment
  • business scalability
  • Chaos Theory
  • competitive intelligence and assessment
  • Complexity Theory (Santa Fe Institute)
  • health care costs and quality innovation
  • intellectual property – optimizing and protecting
  • Kaizen
  • market and customer needs
  • product management, marketing, and sales
  • program, project and risk management
  • rapid acquisition
  • rapid deployment
  • reengineering
  • research and development
  • Six Sigma and Lean
  • strategy development and implementation
  • sustainability
  • virtualization
  • visualization

Industry-Specific Research

  • Healthcare
  • Information & Education
  • National Security & Public Safety
  • Technology & Energy

Structure and Organization

  • alliance partnerships and joint ventures
  • change management
  • culture change
  • director and board effectiveness
  • governance and director effectiveness
  • large group intervention
  • leadership – transition, retention, development and effectiveness
  • organization structure
  • lifetime learning and talent development
  • management communications
  • management effectiveness – talent, structure, policies, practices and rewards
  • management sciences
  • mergers and acquisitions
  • rewards – technology, processes and information
  • team optimization
  • venture capital

Technology

  • cloud computing
  • cyber security
  • customer requirements management (CRM)
  • data and knowledge management
  • enterprise solutions
  • information and technology optimization
  • information security
  • internet 2.0, 3.0, and Metaweb
  • internet research
  • nanotechnology
  • social networking

Globalization

  • Brazil
  • China
  • India
  • leading 24/7…worldwide
  • outsourcing

Best Practice Exemplars…Lessons Learned, Successes and Disappointments

  • Accenture
  • ADP
  • Amazon.com
  • Apple
  • Bain
  • Bloomberg
  • Boeing
  • Boston Consulting Group
  • Cisco
  • Cleveland Clinic
  • Deloitte
  • Dell
  • Dow Jones
  • FedEx
  • Google
  • Harvard
  • IBM
  • Intel
  • Johns Hopkins
  • Johnson & Johnson
  • LexisNexis
  • Mayo Clinic
  • McKinsey
  • Microsoft
  • Nissan
  • Oracle
  • Robert Wood Johnson Foundation
  • Schwab
  • Sloan Kettering
  • Stanford University
  • Toyota
  • UPS